Customer Testimonials

The service was fine, dissappointed tge car wasn't washed.

Fast friendly and very thorough

Service was quick and the techs were very professional in their approach. Though I had to drop my car off for the day, they did what they said they would.

I'm thankful you were able to reset my chrysler pacifica. But I only gave you a good rating, because of the radio diagnosis. You claim I need a new radio installed, but if you Google Chrysler pacificas, volume increase, it tells you it's a constant problem with my year.. It's a computer issue that needs a soft reset, sometimes a hard reset. So next time you should look into problems instead of assuming they just need replaced.

Great service and fast!!!

Great sales department. We went in, with a budget. Told the salesman the payment we needed. He found the Jeep that Clayton could afford, gave us WAYYYY more money for the trade in than the Jeep was worth... I almost felt bad for the salesman.... we were in and out in no time. Service Department took care of the wife's recall. Not 5 stars because I had to play phone games for a day or two until someone actually called me and scheduled her recall. Cherokee trailhawk is still waiting on parts for its recall. However this is not the ... Read More

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Google - Sep 10, 2026

Great sales department. We went in, with a budget. Told the salesman the payment we needed. He found the Jeep that Clayton could afford, gave us WAYYYY more money for the trade in than the Jeep was worth... I almost felt bad for the salesman.... we were in and out in no time. Service Department took care of the wife's recall. Not 5 stars because I had to play phone games for a day or two until someone actually called me and scheduled her recall. Cherokee trailhawk is still waiting on parts for its recall. However this is not the fault of Stetler, they can not replace parts they do not have.

Great customer service!

Was able to get a next day appointment for oil change, tire rotation and blade replacement. Stayed for service and all was completed quickly and done well. The people working here are great. They have kept our Jeep going for 170k miles and still going strong!

Great Service.

Every one was professional and very courteous

Bryan was thorough in explaining recommended services but without pressure to complete them immediately. Very much appreciated!

Service was GREAT!! Jamie always goes out of his way for great service. What a big improvement after they put him in charge of the service department. Also a lady by the name of Pat was awesome and nice to deal with over the phone. Great job service team!!

Always great professional service

Best customer service team 👏🏾 👌🏿 🙌🏿 👍🏾

(Translated by Google) I loved the service, and especially Anthony, the young man who assisted us. I told him what I wanted, and he helped me choose the one I loved most. He was very kind, knowledgeable about everything, and explained everything to me. I was very clear and happy with what I was looking for. Thank you for everything! 10/10 (Original) Me encantó el trato y sobre todo me encantó que el joven quien nos asistió Anthony, le dije lo que quería, y justo me ayudó a elegir el que más me encantó, fue muy amable, tiene conocimiento ... Read More

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Google - Sep 4, 2026

(Translated by Google) I loved the service, and especially Anthony, the young man who assisted us. I told him what I wanted, and he helped me choose the one I loved most. He was very kind, knowledgeable about everything, and explained everything to me. I was very clear and happy with what I was looking for. Thank you for everything! 10/10 (Original) Me encantó el trato y sobre todo me encantó que el joven quien nos asistió Anthony, le dije lo que quería, y justo me ayudó a elegir el que más me encantó, fue muy amable, tiene conocimiento de todo, me explicó todo, quedé muy claro y a gusto con lo que andaba buscando, gracias por todo 10/10

I'm very pleased with everything & my mechanic Amanda... hoping she can continue to service my jeep Love the shuttle service makes my life easier

They didn’t send me a survey but I wanted to share my experience. I purchased a 24 wagoneer through Carvana and it came with some issues that this dealer was able to solve in short notice. They also earn extra bonus points for working with silver rock (I know silver rock can be a real pain sometimes). My service handler was Zane and he was excellent on communication & delivery. Most of the staff there were friendly and outgoing. This is a nice dealership.

Great experience, but make sure to give your coupon before you get your car serviced! They won’t take it at cashier pickup!

Friendly, knowledgeable

Bryan Anderson in service was great to work with and very responsive. He took the time to explain what was going on and worked with me to get the right tires that I wanted for my truck.

Very pleased with the service today I took my vehicle on time and received it back The time that they had estimated

I come in to get a scheduled oil change. It was a smooth process. Bryan A. Who helped with my paperwork was very knowledgeable and gave me info on questions I had.

I took my 2023 Hyundai Tucson to the local dealer that sold me the car and they were unable to diagnose the issue I was having. They had me pick the car up without fixing it so I took it to Giambalvo whom I trusted to diagnose and fix the problem and they didn’t let me down.

Matt porter gave me excellent well informed service and took care of my husband’s vehicle every single step. Will recommend this shop above all else

I went and purchased my first brand new car at Jack Giambalvo Hyundai because of family recommendations. Colton Allison came out to help browse cars and was patient through all my questions on the Venues. Once I decided to potentially purchase, Colton was able to get a great deal and I decided to continue with the sale. The finance team was also patient and answered all my questions about paperwork and didn’t try and sell me any unnecessary coverage (ie GAP coverage). I definitely would recommend to anyone looking for a new or used car as everyone we interacted ... Read More

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Google - Sep 1, 2026

I went and purchased my first brand new car at Jack Giambalvo Hyundai because of family recommendations. Colton Allison came out to help browse cars and was patient through all my questions on the Venues. Once I decided to potentially purchase, Colton was able to get a great deal and I decided to continue with the sale. The finance team was also patient and answered all my questions about paperwork and didn’t try and sell me any unnecessary coverage (ie GAP coverage). I definitely would recommend to anyone looking for a new or used car as everyone we interacted with was friendly and helpful.

Truth got to be told

My wife and I had a great experience buying our new Venue. Bayley and James were both awesome. Neither made us feel rushed or pressured.

I appreciate the fast service,even though my rim got scatched,they said they would fix it. Very friendly, fast service, clean.

My husband and I love Hyundai; the brand is budget-friendly, has top-shelf safety ratings, and is just downright reliable. We came expecting to familiarize ourselves with the Venue while waiting for the Mirage Green, which was in transit. The salesman mentioned the Intense Blue Venue on the lot served as a 'service car' for interested buyers. The timing could not have been better as the Mirage Green, was such a unique color. However, the Intense Blue was also unique and beautiful inside and out with the perfect interior (I preferred the Intense Blue). My Husband is the primary driver and ... Read More

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Google - Aug 29, 2026

My husband and I love Hyundai; the brand is budget-friendly, has top-shelf safety ratings, and is just downright reliable. We came expecting to familiarize ourselves with the Venue while waiting for the Mirage Green, which was in transit. The salesman mentioned the Intense Blue Venue on the lot served as a 'service car' for interested buyers. The timing could not have been better as the Mirage Green, was such a unique color. However, the Intense Blue was also unique and beautiful inside and out with the perfect interior (I preferred the Intense Blue). My Husband is the primary driver and we both liked the Mirage Green, so we were willing to wait until he found out the interior would be a light color and we would not like it, lol, SCORE! My Husband is the driver in this family. I am actually a little afraid to drive an S.U.V. We were eligible for a discount because it served as a 'service vehicle'. We came to Jack Giambalvo Hyundai York in our Hyundai Elantra just to look and avoid a salesman. We were greeted by Bailey. He had a friendly face and awesome composure. I think he could see we knew exactly what we wanted and that we were a no-nonsense couple! He was not pushy. We told him what we wanted, and as it turned out, the Intense Blue was perfect, and the interior was exactly what we wanted! He was very pleasant to work with. The finance dude, James, was also very pleasant and did not try to push a bunch of unnecessary and expensive extras that we would never need. James and Bailey were only interested in giving us a great deal, and that they did! When all was said and done, we left the dealership with our brand-spanking-new Intense Blue, black interior, Hyundai Venue! It is absolutely beautiful, and the service was equally awesome! Thank you, Bailey, James, and Jack Giambalvo, for your service!

Great experience. Easy and quick.

Gregg went above and beyond helping me from the minute I met him. Everyone was also very helpful and nice as they were when I first leased my car

Good service and I'm glad the staff inform me the status of the vehicle repairs all the time and what really needs to keep the van in good standards.

We had such a wonderful experience at Jack Giambalvo. Ed helped us with auto shopping and was so friendly, knowledgeable and helpful the entire time. He was very organized and prepared for delivery, which made for a very smooth, time efficient process. Everyone we encountered at the dealership was great. One of the easiest auto deliveries I have been through. We are very happy with our purchase and would highly recommend stopping in to see Ed!

Always a pleasure dealing with Colton and the team. They saved me alot of time and had everything ready when I got there.

Service was great. Had shuttle service both ways which was easy and convenient. Zane was a great service advisor!!

Good experience!

Gregg went out of his way helping get my current ID insurance card for my inspection. Very nice and helpful. You’re lucky to employ him. Everyone there was super friendly

Friendly staff and helpful to address our needs.

The staff was very kind. Patiently answered my questions. Service was quicker than I expected, which was nice.

Not very approachable staff at the service area….but the service itself was fast and done well. So far no issues.

Quick and speedy service!

Told me my jeep would take 3 days to repair the leaking head gasket. It took 2 weeks. However I was given a 2024 hornet as a loaner. The service department was busy and they had less mechanics due to vacations. I had a vehicle to drive so the wait was acceptable. Thanks for always taking care of me and my jeep.

They do amazing work.I never have no problem once I do get my car fixed there.I think they're amazing.Just a little too pricey

We had a great experience with them. Our car was totaled, so we were upset and had to find something quickly. Joeson was especially helpful and kind. I highly recommend him and the dealership.

From the sales dept to the shuttle driver everyone was so friendly!!!

I really enjoyed the people in this department and my car looks great!! I am sorry I will be moving out of state. The next Hyundai dealership has a lot to work up to. Thank you!! 😊

My car needed to have the emissions controll software updated. I was scheduled for an hour to do the update. It only took 30 minutes from walking in to driving away.

Great service and staff. Thank you Bryan A. In service department and all the great mechanics that worked on my truck.

Had a great experience . Shuttle service is a great plus. Labor time was fantastic.

Do not use this dealership to purchase or service a vehicle. I purchased a brand new cx90 from them and was told they would only negotiate, if I left a 10 on their Mazda new car survey. So the first shady practice was the bribe. The shady service practice occurred this week. I purchased a brand new cx30 from a different dealership that was not local to my area several months ago. The car has under 9000 miles and started to misfire. I took it to Jack Giambalvo Mazda in York Pa to have it checked out since it is still under ... Read More

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DealerRater - Aug 18, 2026

Do not use this dealership to purchase or service a vehicle. I purchased a brand new cx90 from them and was told they would only negotiate, if I left a 10 on their Mazda new car survey. So the first shady practice was the bribe. The shady service practice occurred this week. I purchased a brand new cx30 from a different dealership that was not local to my area several months ago. The car has under 9000 miles and started to misfire. I took it to Jack Giambalvo Mazda in York Pa to have it checked out since it is still under the factory warranty. They sent me a video showing some incredibly dirty gas with foreign material in it that would clog fuel injectors at a minimum making any vehicle inoperable. My car was still running it was just misfiring inconsistently. They then informed me that the gas had come out of my car, even though they could not provide video evidence showing the dirty gas being removed from my car. They then told me they rearranged coils on the car that magically fixed the car that allegedly still had grim filled gas in it and that the warranty would not be applied because there was dirty gas in the car. They charged me a $175 diagnostic fee which was oddly the same cost as some “premium” service program that they offered that supposedly provided car washes and other perks. They also notated that they had run my car through the car wash on the receipt, but when that was obvious that it had not occured, they lied and said it had been washed yesterday and when I asked how algae, which was evident on the car, grew on the car overnight they admitted it hadn’t been done at all. This dealership lies to your face and should be investigated for illegal practices. Hopefully enough people will realize this is a corrupt dealership and it will lose enough business to be shut down in the future, because it is not customer oriented at best and seems to engage in questionably legal business practices at worst.

Read at DealerRater

Do not use this dealership to purchase or service a vehicle. I purchased a brand new cx90 from them and was told they would only negotiate, if I left a 10 on their Mazda new car survey. So the first shady practice was the bribe. The shady service practice occurred this week. I purchased a brand new cx30 from a different dealership that was not local to my area several months ago. The car has under 9000 miles and started to misfire. I took it to Jack Giambalvo Mazda in York Pa to have it checked out since it is still under ... Read More

Full review text opened.

DealerRater - Aug 18, 2026

Do not use this dealership to purchase or service a vehicle. I purchased a brand new cx90 from them and was told they would only negotiate, if I left a 10 on their Mazda new car survey. So the first shady practice was the bribe. The shady service practice occurred this week. I purchased a brand new cx30 from a different dealership that was not local to my area several months ago. The car has under 9000 miles and started to misfire. I took it to Jack Giambalvo Mazda in York Pa to have it checked out since it is still under the factory warranty. They sent me a video showing some incredibly dirty gas with foreign material in it that would clog fuel injectors at a minimum making any vehicle inoperable. My car was still running it was just misfiring inconsistently. They then informed me that the gas had come out of my car, even though they could not provide video evidence showing the dirty gas being removed from my car. They then told me they rearranged coils on the car that magically fixed the car that allegedly still had grim filled gas in it and that the warranty would not be applied because there was dirty gas in the car. They charged me a $175 diagnostic fee which was oddly the same cost as some “premium” service program that they offered that supposedly provided car washes and other perks. They also notated that they had run my car through the car wash on the receipt, but when that was obvious that it had not occured, they lied and said it had been washed yesterday and when I asked how algae, which was evident on the car, grew on the car overnight they admitted it hadn’t been done at all. This dealership lies to your face and should be investigated for illegal practices. Hopefully enough people will realize this is a corrupt dealership and it will lose enough business to be shut down in the future, because it is not customer oriented at best and seems to engage in questionably legal business practices at worst.

Read at DealerRater

Great service and communication. The shuttle drivers also deserve mentioning as they are super friendly.

Thank you for the great service I received when my vehicle battery died. My vehicle was towed to the dealership and they squeezed me into their busy schedule and replaced my battery. I was back on the road in a day. Thank you for your kindness in the service department!!! 10 out of 10 rating

Tony our service adviser was spot on perfect and very helpful. We love our jeep.

👍

They get the job done right! Yes they charge more than your local mom and pop shop but there’s a reason for that: quality high end repairs with OEM parts. And issues you might have will all be made right with your service here, their techs are diligent in their diagnosis even when the issue is difficult to diagnose. Shout out to Ben there for getting my baby Buick in tip top shape just like she was when I bought her! Now I can drive around in peace knowing that the severe issues I was having are all GONE! ... Read More

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Google - Aug 14, 2026

They get the job done right! Yes they charge more than your local mom and pop shop but there’s a reason for that: quality high end repairs with OEM parts. And issues you might have will all be made right with your service here, their techs are diligent in their diagnosis even when the issue is difficult to diagnose. Shout out to Ben there for getting my baby Buick in tip top shape just like she was when I bought her! Now I can drive around in peace knowing that the severe issues I was having are all GONE! Thanks!

Was told by appointment would take 1 hour I sat for two. But once I saw what all they did, some more things other than just my oil change and update. Very pleased with all that was done very pleased with customer service but hopefully next time I'm more accurate wait time. Thank you for all you have done.

Barbara was amazing she definitely went above and beyond along with the technicians to ensure my service experience was beyond what I expected! Great work to Barbara and the whole team.

⭐⭐⭐⭐⭐ I cannot say enough good things about my experience with Giambalvo Hyundai! This is the second vehicle I’ve purchased from them, and they absolutely delivered again. Kim was fantastic to work with from start to finish. She listened to exactly what I wanted. I didn’t need to compare options because I already knew what I wanted, but the color I wanted wasn’t on their lot, so Kim quickly got it for me through a dealer trade. I drove away in my dream car — a brand-new Sonata N Line! The whole process was smooth, efficient, and straightforward. The ... Read More

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Google - Aug 14, 2026

⭐⭐⭐⭐⭐ I cannot say enough good things about my experience with Giambalvo Hyundai! This is the second vehicle I’ve purchased from them, and they absolutely delivered again. Kim was fantastic to work with from start to finish. She listened to exactly what I wanted. I didn’t need to compare options because I already knew what I wanted, but the color I wanted wasn’t on their lot, so Kim quickly got it for me through a dealer trade. I drove away in my dream car — a brand-new Sonata N Line! The whole process was smooth, efficient, and straightforward. The sales manager, Kody, also deserves major credit. He worked with Kim to structure a deal that made real sense for my budget. No games, no pressure, and no surprises — just honest communication and a deal I felt confident about. They also made financing quick and easy, which is a huge plus when buying a car. What stood out most was how organized and customer-focused the entire team was. Everything was ready when I arrived, the paperwork was handled quickly, and I never felt like just another transaction. They genuinely made sure I left happy and fully informed about my new car. There’s a reason I came back to Giambalvo for my second purchase — they consistently deliver a great buying experience, fair deals, and excellent service. When it’s time for car #3, I already know where I’m going. Thank you, Kim and the entire Giambalvo Hyundai team! I absolutely LOVE my new Sonata N Line! ❤️🚙

Had my jeep in for a recall. They were courteous and had my jeep finished when promised.